Assigned to Carlos Ramirez· In-house maintenance
Hey, AC stopped working last night and it is 95 out today. Can someone come look?
9:15 AM·Important· hvac- Voicemail · 23s5/1/2026“Hey it's James, just left a text. Wanted to check if you got it. Give me a call when you can. Thanks.”9:42 AM
- Dispatched to Carlos Ramirez (Maintenance · plumbing/HVAC/general).· 9:48 AM
Got your message about the AC. Carlos from maintenance is heading over and will reach out shortly. — Joe
9:48 AM· Auto-reply- Outbound call· 5:1210:18 AMBy Carlos Ramirez
Called from app. Confirmed tenant home, ETA 30 min. Asked about exact symptoms — fan running but no cold air. Likely capacitor.
- Inbound call· 1:281:42 PM
Status check — Carlos finished, AC is back on. James happy. Closing out.
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