Approval queue
Dispatches waiting on your approval. Once approved, the auto-reply goes to the tenant and the conversation reroutes to the assignee.
- View threadMaria GonzalezUrgent· plumbing
Requested by Joe Csaba · 6d
Tenant messageThere's water everywhere, the bathroom flooded! What do I do?Urgent — active flooding. Photos in thread.CRCarlos RamirezIn-house · Plumbing · 1 activeAuto-reply to tenantGot your message. Carlos from maintenance is on the way and will reach out shortly. — Joe - View threadSofia HernandezRoutine· general
Requested by Joe Csaba · 6d
Tenant messageOff-platform call · logged manuallyBHBob's Handyman ServiceHandyman · Bob Werner · ★ 4.3 (8)Auto-reply to tenantFor this we're sending Bob from Bob's Handyman Service. He'll contact you at (602) 555-7644. His call will come from a different number than this one. — JoeSMS to vendorHi Bob, this is Joe Csaba (Tenantline). I have a small job at 123 N Maple St, Phoenix AZ 85001. Tenant: Sofia Hernandez, (602) 555-0172. She'd like to hang a small picture — wants to know if she can. Quick visit. She's expecting your call.