Approval queue
Dispatches waiting on your approval. Once approved, the auto-reply goes to the tenant and the conversation reroutes to the assignee.
- View threadJames WilsonImportant· hvac
Requested by Carlos Ramirez · 5/1/2026
Tenant messageInbound call · James WilsonCarlos recommended this on the 5/1 call. Not urgent — schedule at convenience.DHDesert HVAC ExpertsHandyman · Tom O'Reilly · ★ 4.9 (31)Auto-reply to tenantCarlos got your AC running again. He'd like Desert HVAC to do a full tune-up while the coils are still dirty — Tom will call you to schedule. — JoeSMS to vendorHi Tom, this is Joe Csaba (Tenant Line). Follow-up tune-up at 789 Sycamore Rd, Mesa AZ 85201. Tenant: James Wilson, (602) 555-0120. We replaced a failed capacitor today; coils were heavily fouled. Please quote a full service. He's expecting your call. - View threadBrandon LeeRoutine· general
Requested by Joe Csaba · 5/1/2026
Tenant messageAlso — the bedroom closet door came off its track this morning. Not urgent, just cant close it.BHBob's Handyman ServiceHandyman · Bob Werner · ★ 4.3 (8)Auto-reply to tenantSending Bob from Bob's Handyman Service to get that closet door back on its track. He'll contact you at (602) 555-7644 — his call will come from a different number than this one. — JoeSMS to vendorHi Bob, this is Joe Csaba (Tenant Line). Small job at 450 Pine Ave Unit 3B, Phoenix AZ 85003. Tenant: Brandon Lee, (602) 555-0199. Bedroom closet door jumped its top track — bottom roller looks bent. Quick visit. He's expecting your call.